Give the device up to two minutes to reboot. Unplug the Gateway power cord for 15 seconds, then plug it back in. If the Power light on your Gateway isn’t green, try another outlet. Make sure all the cables and cords are connected securely. on your service activation date, which is noted on your packing slip. You can only install service after 2 p.m. Troubleshooting If your Gateway Broadband light doesn’t turn solid green during power-up: You can then start connecting other devices to your network using your personalized settings. Open the Smart Home Manager app on your device or visit att.com/smarthomemanager to customize your Wi-Fi network name and password. Step 4: Customize your settings with the Smart Home Manager app. If you already registered online, you should be good to go. If registration doesn’t start automatically, go to att.com/Uverse. Next, open your browser and follow the online registration instructions. Select your Wi-Fi Network Name (SSID) and enter your 12-character password (both are listed on the sticker on your Gateway). On your device or computer, open your Wireless Network Settings. If you have digital phone service, plug the gray cable from the Gateway’s Phone Lines 1 & 2 port to your phone. If you intend to use a wired internet connection (rather than a wireless/Wi-Fi connection), plug the yellow Ethernet cable into the Gateway’s yellow Ethernet port and your computer.
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